We have a 30-day return policy. Once your order is delivered you have 30 days to start the return process.
Please note, to be eligible for a return the product must be in the condition it was received and in the original packaging. There is a 15% restocking fee associated with returns.
Any item that is received not in its original condition, is damaged, missing parts for reasons not due to our error or any item that is returned after the 30 days of delivery will not be refunded fully.
What happens after I submit a return?
Once the returned item is received, the item will be inspected. We will then process your refund if it is approved. The refund will be credited back to the original form of payment. Please wait 7- 14 business days to receive your refund.
Please note that sale items can not be returned and are final sale.
How do I submit a return?
Having to return something can be confusing– we know. So, we have tried to make this process as easy as possible for you. You will have to send an email to firstname.lastname@example.org including the following
- Full Name
- Order Number
- Reason for Refund
Then Ship your item to
1710 Reed Ave
San Diego, CA 92109
Received a wrong or faulty item
If you received a wrong/faulty item, please contact us immediately with the following information:
- Your order number
- Pictures of the wrong/faulty item