MeterDog Installation Guide:
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MeterDog FAQs
What information does the app and dashboard offer?
The MeterDog provides real-time insights into your daily, weekly, and monthly water usage, helping you develop a better understanding of where your water is going and how it's being used. It monitors your system 24/7 for leaks or high water usage events, alerting you right away before issues become larger problems.
You can compare day-to-day or week-to-week data, giving you a comprehensive view of how your water consumption changes over time.
What comes in the MeterDog kit?
The MeterDog kit includes the following:
- MeterDog sensor
- Magnet
- Zip ties
- Antenna stake
- Peace of mind
Does installing the MeterDog require pipe cutting or fittings?
No, the installation of the MeterDog requires no pipe cutting or fittings. You simply zip tie the sensor onto the water meter register.
How much is the subscription plan for MeterDog?
The subscription for data and alerts is $15 per month, or $120 if paid annually.
Do I need a plumber to install a MeterDog?
The MeterDog is very easy to install, and you can start collecting data in 5 minutes or less. However, many people choose to have plumbers or leak detection professionals install their MeterDog, as it is typically placed in a meter box.
How long does it take to install a MeterDog?
Property owners typically complete the self-installation process in as little as 10 minutes, following the step-by-step instructions. The onboarding process takes about 5 minutes.
Is MeterDog waterproof?
Yes, the MeterDog is fully waterproof and can be completely submerged.
Which water meters are compatible with the MeterDog?
The MeterDog works with most traditional water meters but is not compatible with ultrasonic water meters. Below is a list of compatible models:
Badger:
- Compatible: LP, Recordall (RCDL) models; 25, 35, 40, 55, 70, 120, 160, 170, 200
- Compatible: HR E and HR E LCD encoders
- Not Compatible: Badger E-Series (square-shaped meter)
Neptune:
- Compatible: Model T-10, E-Coder (T-10 model)
- Not Compatible: Neptune Mach 10
Sensus/Invensys/Rockwell:
- Compatible: Models S-03, S-04, SR, SRII, T-05, W-19, ICE, PMM, Invensys ICE
- Not Compatible: Sensus iPerl, Sensus OMNI
ABB/Amco/Elster:
- Compatible: Model C700
Hersey/Mueller:
- Compatible: Models 420, 430, 435, 442, 452
- Not Compatible: Hersey Horizon
Master Meter and Allegro Encoder:
- Compatible: Flume meters (note: can be tricky to calibrate due to thicker casing)
- Not Compatible: Master Meter Sonata, Master Meter MS, Master Meter "Dialog" (please send a picture to our support team for compatibility check)
Hendey:
- Not Compatible: PMN models
Zenner:
- Compatible: PMM meters
- Not Compatible: Nitro 2, PPD, PMN, Nitro 1 models
DAE:
- Compatible: PD series (PD-100, PD-50, PD-75)
- Not Compatible: All other models
Precision, Diehl, Kamstrup, iTron:
- Compatible: Precision PMM meters
- Not Compatible: All other models in these brands